Help
This page is the support desk. There is no chat and no call. If something is broken or the wording is unclear, email justin@montgomeryappworks.com.
How do I start?
Create an account and pick the closest preset. The 7-day trial starts then, with no card. The preset fills services, weekly hours, and a cancellation policy. Glance at those, connect Stripe from Payouts, then copy your booking link or QR code from the dashboard. There is no sales call and no onboarding appointment.
Why isn't a card required?
The trial exists so you can see a real booking page before anyone asks for a subscription card. Nothing is charged at signup. Add a card from Settings before the 7 days end if you want bookings to stay open. Client deposits are separate: those are your clients paying your connected Stripe account, not the $39 subscription.
What happens when the trial ends?
The plan is $39 a month after 7 days, billed by Stripe on the Slotward account. If the trial ends with no card, or a later payment fails, or you cancel, the booking page stays up and new bookings pause. Existing appointments can still be managed. Add or update the card in Settings. The billing portal is where you change the card or cancel.
Which preset should I pick?
Salon and barber is the launch default. House cleaning, tutoring, and mobile trades each seed different services, deposit amounts, and cancellation windows. Pick the closest fit. You can rename every service and rewrite the policy. The shop record is not locked to a salon.
How do deposits work?
The client pays the deposit on your booking page. You set it as a flat amount or a percent of the price. The charge is a direct charge on your Stripe Express account. Slotward does not hold the money and does not take a fee out of the deposit.
What if a client cancels or doesn't show?
Outside your window, the deposit is refunded. Inside the window, you keep it. The exact moment the window opens counts as inside. A no-show keeps the deposit, and you mark that after the visit has started. Completing the visit leaves the deposit paid. The window is saved on the appointment, so a later policy edit does not rewrite a booking someone already made.
How do I connect Stripe?
Open Payouts and choose Connect Stripe. Stripe asks for identity and a bank account on their site. In test mode, phone 000-000-0000 works. When charges show as enabled, clients can pay. If Payouts says Stripe is not configured, this server is missing test keys and that step has to wait. Nobody from Slotward joins you on the Stripe form.
How do I delete my account?
Settings, Delete account, then type the shop name. That removes your login, the shop, services, hours, and appointment records, including client names and contact details stored here. A connected Stripe account is deleted when Stripe allows it. If Stripe refuses because of a balance, close the Express account in the Stripe Dashboard. Your Slotward data is still removed.
Who do I contact if the product is wrong?
This page is the support desk. If something in the app is broken or unclear, email justin@montgomeryappworks.com. There is no chat and no call queue.
Montgomery Appworks LLC · 9905 S Pennsylvania Ave Ste A, Oklahoma City, OK 73159